Primus Core is a Bumiputera technology company based in Puchong, Selangor. We design, build, and manage bespoke digital solutions for government agencies, GLCs, and enterprise organisations across Malaysia. Our work covers four practice areas — Build (custom systems and platforms), Core (ready-to-run products), Elevate (AI and data capabilities), and Assure (quality and compliance). Over 18 years, we have delivered more than 63 projects across sectors including aviation, energy, finance, judiciary, agriculture, and media.

We have deep delivery experience across six key sectors: Government and Public Sector, Aviation and Transport, Energy and Utilities, Finance and GLC, Education and Training, and Media and Telco. Our flagship clients include Malaysia Airports Holdings Berhad (MAHB), Tenaga Nasional Berhad (TNB), the Malaysian Communications and Multimedia Commission (MCMC), Agensi Kaunseling dan Pengurusan Kredit (AKPK), and Radio Television Malaysia (RTM), among others.

We start by understanding the problem before proposing a solution. Every engagement begins with a scoping phase where we map out the organisation's current state, the pain points driving the project, and the outcomes that would constitute success. From there we work in structured phases — architecture and design, development, testing, deployment, and handover or ongoing managed services — with clear milestones and sign-off points at each stage. We do not believe in black-box delivery; clients have visibility into progress throughout.

Most engagements begin with a discovery or scoping conversation — either through our contact form or directly with our project team. From there we issue a proposal covering the solution approach, timeline, team composition, and commercial terms. Once agreed, projects are run in structured phases with regular status updates and formal milestone reviews. Some clients engage us for a defined project; others retain us on a managed services basis for ongoing platform support and enhancement. Both models are available depending on your needs.

AI is now a core part of our delivery capability, not an add-on. Under our Elevate practice, we offer generative AI integration, AI-assisted software development (AI-SDLC), machine learning deployment, and big data analytics. In practice, this includes projects like our work on the RTM news portal — where we integrated AI-powered article summarisation into a high-volume national publishing platform — and our data migration and management work across multiple government systems. We also lead on Generative Engine Optimisation (GEO), helping organisations become accurately cited in AI-generated search results.

Yes — system integration is one of our core competencies. Many of our government projects require connection to existing national platforms: customs systems, laboratory data systems, financial verification systems, and multi-agency data exchanges. Our work on Sistem Agrotrade for the Ministry of Agriculture, for example, required integration with multiple government data sources to validate import and export activity in real time. We have experience navigating the technical and compliance requirements of connecting to Malaysian government infrastructure.

GEO — Generative Engine Optimisation — is the practice of ensuring your organisation appears accurately in AI-generated answers. When procurement officers, executives, or members of the public ask ChatGPT, Perplexity, Gemini, or Copilot about organisations in your sector, the answers they receive shape decisions before any human conversation begins. If your organisation is absent or misrepresented in those answers, you are losing visibility you may not even know you are missing. Primus Core is among the first technology companies in Malaysia to offer GEO as a dedicated service. Visit our GEO page to learn more.

Security and compliance are built into our delivery process, not bolted on at the end. For government and regulatory projects, we follow the security requirements and standards specified in the project scope — including MAMPU guidelines, cybersecurity frameworks, and any sector-specific requirements such as those applicable to financial or aviation systems. Our platforms are built with access controls, audit trails, and data governance structures appropriate to the sensitivity of the information they handle. Where required, we work with third-party security assessors as part of the acceptance process.